Sorry, at the moment we don't offer call support, but plans are underway to include the service.

Yes, depending on your company needs, we can assign a team to work on a 24/7 basis.

Pricing is mainly on hourly basis. Please contact us to discuss your business needs in order to determine the correct amount to pay, taking into consideration factors like nature of business, tasks involved, and tickets bulk.

Yes. our company is located in Kenya and we primarily offer remote customer service to companies globally.