ZolaDesk is a leading global Customer Service and Data Entry Outsourcing agency. We partner with both disruptive startups and well-established companies to provide exceptional support services. Our key offerings include Email Support, Live Chat, Social Media Management, and Data Entry.

What sets us apart from our competitors is our commitment to continual training, ensuring our customer service representatives and data entry specialists stay aligned with the ever-evolving needs of your business. We maintain an up-to-date knowledge base, empowering our team to serve your customers with greater accuracy and efficiency. At the core of our business is customer satisfaction.

Our Services


Customer service Managed Services

Deliver exceptional customer support through our comprehensive managed services, specializing in call handling, email support, and live chat assistance. see more...

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Data Entry

Efficient and precise data entry solutions to streamline your data management. From digitizing documents to maintaining databases, we support your business with reliable and meticulous data entry. see more...

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Social Media Management

Our social media management services help businesses boost their online presence and attract more followers. Our team of expert social media managers will create a customized strategy and handle daily posting, content creation, ad management, analytics and reputation management, freeing up valuable time for business owners. Partner with us to watch your online presence grow! see more...

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F.A.Q

Frequently Asked Questions

Sorry, at the moment we don't offer call support, but plans are underway to include the service.

Yes, depending on your company needs, we can assign a team to work on a 24/7 basis.

Pricing is mainly on hourly basis. Please contact us to discuss your business needs in order to determine the correct amount to pay, taking into consideration factors like nature of business, tasks involved, and tickets bulk.

Yes. our company is located in Kenya and we primarily offer remote customer service to companies globally.
Testimonials

What people say about ZolaDesk

Zoladesk takes customer service seriously and what I like most about this company is the continuous training of their customer support representatives to keep up with our evolving company demands. They are also flexible in terms of staffing to accommodate the peak and off-peak seasons

David

Director, Owshelf

Our company deals mainly in the sale of musical instruments and sound systems and sometimes we encounter technical questions from our customers. Customer Support Representatives from Zoladesk are quick to learn and offer the best experience to our customers.

Oscar

HR, Symphony Sounds

I highly recommend ZolaDesk for data entry services. Their attention to detail and commitment to accuracy have been instrumental in helping us manage our client information and project records seamlessly. By partnering with ZolaDesk, we've been able to focus more on our core business, confident that our data is in expert hands.

Chacha

Founder, Chafrics