Email Support

Live Chat Support

Social Media Management

Knowledge Base Maintenance

Our Services

Customer Service is the new Marketing...

Email Support Services

Our competent team will handle your inbound/ outbound emails in a professional manner with a quick turnaround see more...

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Live Chat

Improve customer experience and drive sales with our 24/7 live chat services. Our trained reps provide quick, efficient support for all inquiries relating to your products/ services. see more...

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Social Media Management

Our social media management services help businesses boost their online presence and attract more followers. Our team of expert social media managers will create a customized strategy and handle daily posting, content creation, ad management, analytics and reputation management, freeing up valuable time for business owners. Partner with us to watch your online presence grow! see more...

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Why ZolaDesk?

Timely, quality customer support services offered by real people

Quality Customer Support Services

A brand is defined by the customer's experience. Our aim is to deliver the best experience to your customers to ensure you remain ahead of your competitors. see more...

Dedicated Customer Support Team

We have a dedicated team of experienced customer service representatives. Simply focus on your core business and let us manage your customer support growth needs. see more...

Affordable

Cut costs by more than 50% . Outsource your customer support functions to our company in Kenya and save more!

1000000+

CLOSED TICKETS

20+

HAPPY CLIENTS

4+

COUNTRIES

450+

POSITIVE REVIEWS

Testimonials

Hear From Our Customers

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Zoladesk takes customer service seriously and what I like most about this company is the continuous training of their customer support representatives to keep up with our evolving company demands. They are also flexible in terms of staffing to accommodate the peak and off-peak seasons

Jonathan Tucker

Director, Owshelf

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Our company deals mainly in the sale of musical instruments and sound systems and sometimes we encounter technical questions from our customers. Customer Support Representatives from Zoladesk are quick to learn and offer the best experience to our customers.

Oscar

HR, Symphony Sounds

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Zoladesk is a reliable customer support agency. Being a disruptive start-up company, they took the burden of customer service off our shoulders leaving us to concentrate on our core business. Nothing beats quality and professional customer service and for that, I rate 10/10.

Paloma Stokes

CTO, Anzila

Ready to start outsourcing?